top of page

PRIVACY POLICY

The goal of this Online Privacy Notice is to inform you in a concise, transparent, intelligible and easily accessible way of the choices you have about the way the information is collected. 

​

At Goldex Limited Inc. we are committed to protecting your privacy. Our pledge is to safeguard any Personal information that you provide us and to make every reasonable effort to use this information only as you choose, to deliver the services you request. Personal Information, as used in EU and US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Smart is committed to collecting and using your personal information appropriately and making Smart’s internet presence a safe and secure place for you to transact online.

​

What personal information is being collected when visiting our websites, applications, forum and any other digital offerings?

Information you explicitly give us. 

​

In order to establish your account as a customer or commercial partner, register your orders, or to interact with Goldex Limited, you will be asked to provide certain personally identifiable information to us, such as your name, username, mailing address, e-mail address, phone number, and billing information. You can choose not to provide this information but then you might not be able to participate in some of our services or offerings. 

​

Information we automatically collect. 

​

We use common internet technologies, such as cookies and beacons, to ensure the integrity of our site and to customize portions of the site for you.

​

  • IP Address: We analyze IP addresses in the aggregate for system administration purposes and to gather broad demographic information. We do not link IP addresses to your computer’s User ID.

​

  • Cookies: This website makes use of first-party and third-party cookies (for profiling purposes) to give you the best, most optimized user experience, to improve our website and to show you advertising according to your preferences. You can change your cookie settings at any time, but parts of this website will not function correctly without them. By continuing to browse this website without changing your settings, we will consider that you consent to the use of cookies and other trackers as set out in our Cookie Notice. For more information about cookies and how to disable them, please see our Cookie Notice.

​

Who owns customer content?

You maintain ownership of your personal information and select which Goldex Limited services process, store and host them. We do not access or use customer content for any purpose other than as legally required and for maintaining Smart services and providing them to you. 

​

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

 

Why is it being collected?

Goldex Limited goal in collecting personal information about you is, first, to give you a meaningful, enjoyable and personalized website experience and, second, to facilitate the development of new products and services relevant to customers, commercial partners and visitors like you. Personal information also allows us to provide better service to you by tailoring our communications to match your interests – deliver more of what you want and less of what you don’t want.

​

How do we use your information? 

Goldex Limited only uses the personal information you explicitly provide to conduct business with you. We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • creating and maintaining accounts;

  • processing, fulfilling, and following up on orders, as applicable;

  • answering your e-mail;

  • providing news about Smart products, offers, software upgrades, services, tips and projects;

  • sending surveys;

  • analyzing aggregate data to increase our understanding of our customers and commercial partners and our ability to meet their needs.

​

We also use this personal information to:

  • provide you with information related to your account, the products or services you purchased from us;

  • understand your needs and interests;

  • improve our service;

  • personalize communications.

​

Who will it be shared with?

Your personally identifiable information will not be sold, traded, or otherwise trasferred to outside parties.  

Companies who work on our behalf

​

Occasionally, we work with third parties to provide a better user experience, such as for fulfilling online orders, emailing updates or collecting voluntarily-provided feedback. These third-party sites will either follow our privacy policy, in compliance with USA and EU legal requirements and data protection best practices, or prominently display their own. They are prohibited from transferring the information to another party except as needed to provide those services. Other than these exceptions, and for authorized government law enforcement activities, we do not provide personal information to outside organizations without first obtaining your consent.

Business Transfers: Goldex Limited reserves the right to transfer your personal information in connection with the sale or transfer of all or a portion of our business or assets, to the extent permitted by applicable law. If the business is sold or transferred, Goldex Limited will give you an opportunity to tell us not to transfer your personal information. In some cases, this may mean that the new organization will not be able to continue providing to you the services or products that Goldex Limited provided.

​

Law Enforcement: Goldex Limited may disclose personal information to third parties without your consent for any of the following reasons: to comply with any law, regulation or court order; to cooperate with government investigations; to help prevent fraud or to enforce or protect the rights of Goldex Limited.

​

What emails will I be receiving?

Goldex Limited  may send you e-mail about your orders or your account and in response to your questions. Goldex Limited and its subsidiaries may also send you e-mail with information and/or special offers about products and services that may be of interest to you, provided you agreed to receive such e-mails in accordance with applicable law.

​

We will give you an opportunity to let us know your preference regarding the receipt of promotional e-mail. This option applies to promotional e-mail only, as we may find it necessary to send you e-mail relating to your account, order, product or pricing changes.

Promotional e-mail that you receive from  Goldex Limited  will tell you how to decline receiving future promotional e-mail. For additional information about declining e-mail from Goldex Limited,  visit our contact page. 

Delaware Online Privacy Protection Act (DOPPA)

In compliance with DOPPA:

​

  • Users can visit our site anonymously.

  • Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.

  • Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.

 

  • Users will be notified of any privacy policy changes.

On our Privacy Policy Page Users are able to change their personal information:

  • By emailing us.

  • By logging in to their account.

​

COPPA (Children Online Privacy Protection Act)

We do not sell products for purchase by children. When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. If you are under 18, you may use our website only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.

​

Cookies

To help provide website visitors with the best experience possible, we use commercial software to report and analyze aggregated web metrics data. The data is generally retained indefinitely to help improve website performance.

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

​

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) when you visit our site. It that enables the site's or service provider's systems to recognize your browser and capture and remember your actions and preferences. For instance, we use cookies to help us remember your login, language, font size or process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. 

​

How do we use cookies?

We use cookies to:

  • Identify you.

  • Help remember and process the items in the shopping cart.

  • Understand and save user's preferences for future visits.

​

What cookies do we use?

Our sites use three types of tools: session cookies, persistent cookies, and other customization tools.

Session cookies do not contain personal information and disappear once the browser window is closed. We use session cookies for technical purposes such as to enable you to more easily navigate throughout the websites. Session cookies only collect non-personally identifiable data.

​

Persistent cookies store information on your computers for longer periods of time and across multiple visits. We do not use persistent cookies to collect personal identifiable information about visitors. However, we do use persistent cookies to improve web metrics by distinguishing between new and returning visitors, to anonymously aggregate data on how visitors use our websites, and to remember your voluntarily-provided preferences to create a smoother browsing experience.

​

Customization tools allow you to voluntarily provide information to personalize and improve your online experience. Information from customization tools is saved on our servers.

​

How to control cookies?

You can reject all cookies (except strictly necessary cookies) in case you prefer not to receive them, and you can have your computer warn you whenever cookies are being used. You can delete the cookies that are already on your computer and you can set your browser to prevent them from being placed.  You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

Disabling cookies may, however, prevent some web services from working correctly. Please be aware that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it is possible then that you do not have access to some of the features on the website.  However, you can still place orders.

To disable cookies, or to receive a warning whenever cookies are being used, you have to adjust your browser settings. You can adjust your browser settings to delete certain cookies. Visit the "help" section of your browser for how to manage your cookie settings, or follow the links below:

​

​

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visitwww.allaboutcookies.org.  

​

To opt-out of targeting by many third party advertising companies, please visit the Network Advertising Initiative (NAI).

There are also software products available that can manage cookies for you. Many web browsers allow you to use a "Do Not Track" function to inform websites and ad networks that you do not want your online activities tracked. For more information on browser tracking signals and Do Not Track please visit Allaboutdnt.org.

bottom of page